ABOUT | ONSITETECH

I travel to my clients to help and advise them on everything related to today's IT. It all depends on the request, I always answer present for a skills analysis for repair, assistance, maintenance or computer installation and others. I have all the skills to know whether or not I can repair properly, safely and secure
I support any customer not insured by the guarantee of his device. That is to say, I do not support those that are under manufacturer's warranty. In such a case, contact the company responsible for the warranty of the device in question, i.e. the company that manufactured it. Coverage of a repair at ONSITETECH and therefore only possible after the expiry of the warranty of the device
The maintenance of a machine is paid for by the customer, whether the latter is still under warranty or not, these are wear parts that must be ordered and replaced
In summary at ONSITETECH the cost of repair and amortized because the work is neat and certified with confidence for a reasonable price

Any customer exceeding an amount of CHF 3000.- benefits from a 3% reduction, then an additional 0.5% for each 500th CHF, the maximum reduction is 5%
Product availability is not exclusive to any one brand. The theory of operations of each manufacturer has strict rules, such as their "Manual, User Guide" or "Specifications" that I want to respect, this for professional reasons. No Recycled Toner or other recycled product will be sold by ONSITETECH

Once a customer contacts ONSITETECH for a repair of an edge device, it is qualified using telephone assistance. The breakdown is evaluated and an estimate made before the intervention, but the estimate is established with a variable price, because without certainty we cannot concretize. In most cases, the qualification of the periphery is correct, sometimes it is possible that the information of the customer has no relation with the failure, in such a case the cost of repair has no more relation with the estimate made before the trip.